Privacy Policy

At C3 Mental Health, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or contacting us for psychotherapy services.

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1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you provide when contacting us through our website.

• Health Information: Any mental health or personal information you voluntarily share in forms, emails, or appointment requests. This information is protected under HIPAA and state confidentiality laws.

• Non-Personal Information: Information collected automatically through website usage, such as IP address, browser type, pages visited, and referring URLs.

 

2. How We Use Your Information
We use the information you provide to:

• Respond to inquiries and schedule appointments.

• Provide psychotherapy services and support.

• Send important updates about services, policies, or changes to our practice.

• Improve our website and services.

 

3. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your personal and health information. Your information is stored securely and only shared as permitted or required by law.

 

4. Sharing Your Information
We do not sell or trade your personal information. We may share information only in the following circumstances:

• With your consent: When you authorize us to share information.

• Legal requirements: When required by law or to prevent harm.

• Service providers: Limited sharing with trusted third-party service providers who assist us in maintaining the website or services, under strict confidentiality agreements.

 

5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience. These do not collect personally identifiable health information and can be managed through your browser settings.

 

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

 

7. Your Rights
You have the right to:

• Request access to or correction of your personal information.

• Request the deletion of your personal information (as allowed by law).

• Opt-out of communications and marketing emails.

 

8. Confidentiality of Psychotherapy Services
Please note that while online communications are convenient, they are not considered a secure form of psychotherapy communication. Confidentiality for therapy sessions is protected according to HIPAA and state law during in-person or telehealth sessions.

 

9. Updates to This Policy
C3 Mental Health may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

 

10. Contact Us
If you have questions about this Privacy Policy or your information, please contact:

 

Danielle Cotter, MA LMFT
C3 Mental Health
612-799-4274
danielle@c3mentalhealth.com
www.c3mentalhealth.com